Frequently Asked Questions

Q: My AC Isn’t Working – What Now?

Before calling for help, check the basics: confirm that the thermostat is working, check for a blown fuse or tripped breaker, make sure the system is set to cool and that the setting is at least three degrees below the current room temperature, and change your filter is necessary. If doing the above doesn’t solve the problem, call us for a more thorough cooling system checkup.

Q: What Is the Best Thermostat Setting to Use for My Heating System?

Choosing the right thermostat setting for your heating system largely depends on how cold it is. The most common setting in the winter seems to be 70°-72°. The trick is to avoid drastic temperature changes. For instance, don’t set your temperature back more than 5° as the unit will be forced to work harder to achieve the desired temperature.

Q: How Often Should I Replace My AC Filters?

The frequency of replacing your air filters could depend on factors such as the air pollution levels around your house, household size, number of pets, complete indoor air quality and air filter model, among other things. Manufacturers typically recommend replacing basic 1”- 3” filters every one to two months.

Q: Would A Bigger HVAC System Work Better in My Property?

The short answer is no. An oversized AC can cool your home faster but will not remove humidity adequately and will use more energy. Moreover, your existing ductwork may have difficulties supporting the airflow of a larger system. The same holds true with heating systems. An oversized heater can warm your space quicker, but it will cause greater temperature swings in the home and use more energy.

Q: What HVAC Products/Brands Do You Provide?

Wolfgangs Cooling, Heating & Plumbing provides top of the line products from the industry’s most trusted brands. We offer furnaces, air conditioners, heat pumps, ductless mini-splits, in-duct air purifiers, and more. Call or text us to help you decide the best products for your home.

Q: When Should I Call A Plumber?

When you notice that something isn't right with your plumbing system, you should call your local plumber. Some issues include: water leaking through the ceiling, no hot water, clogged drains, smelly garbage disposals, a faucet that won't turn on, or water in the basement.

Q: My Faucet Has A Small Leak - Do I Need To Have It Repaired Right Now?

The short answer is yes. No matter how big or small your leak, you shouldn't wait to have a plumber look at it. A small leak can get much bigger over time if not addressed quickly, which can cause water damage and increase your water bills.

Q: What Are The Signs I Have A Hidden Leak In My House?

You may have a hidden water leak if you're starting to notice: high water bills, musty smelling rooms, damaged flooring, foundation cracks, reduced water pressure, mold and mildew, stains on ceilings, sagging ceilings, and wet spots. If you suspect you might have a hidden water leak, don't wait to have a plumber take a look.

Q: What Plumbing Services Do You Offer?

At Wolfgangs, we offer a variety of different residential and commercial plumbing services, including: drain and sewer line cleaning, leak detection, whole house water filtration, icemaker lines, gas connections, drinking water purification systems, and repair and replacements of sinks, toilets, water lines, water heaters, and garbage disposals.

Q: Do You Offer Guarantees?

We do offer a wide range of guarantees including:
  • 1-year 100% Money Back Guarantee
  • Installation Workmanship Guarantee
  • Better Than We Found It Guarantee
  • 24-Hour Service Guarantee
  • Priority Service Guarantee

Wolfgangs Cooling, Heating & Plumbing – the comfort experts in Tempe, AZ and the entire East Valley. Call or text us at (928) 766-0872 or contact us online for high-quality products and services.

How Can We Help You?

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